FAQs
Discover our Frequently Asked Questions
What are the delivery times ?
Orders are shipped within 24 hours, with delivery times estimated between 2 and 4 days.
What is UV400 protection?
The UV400 protection of our glasses blocks 100% of ultraviolet rays (UVA and UVB), ensuring maximum safety for your eyes under the sun.
Are the lenses of Secret Sun glasses polarized?
Yes, our lenses are polarized to reduce glare and improve visual clarity, providing an optimal visual experience even in bright light conditions.
Can I return or exchange my glasses if they don't fit me?
Yes, we offer a return and exchange policy. Visit our returns policy page on the site for more information on the procedure and conditions.
How can I track my order on your site?
You will receive a confirmation email as soon as your order is shipped, with a tracking link to follow your package in real time.
In addition, to track your order, go to the “Track my order” section on our site.
Are the glasses suitable for all seasons, or specifically for summer?
Secret Sun glasses are designed to be versatile and stylish all year round. Whether to protect you from the bright sun in summer or to add a touch of style in winter.
How can I contact customer service with questions or concerns?
Our dedicated customer service team is available 7 days a week to answer all your questions. Please feel free to contact us at the email address Secretsunk@gmail.com.